Privacy Policy

All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. WeHeartPampas. ("weheartpampas", 'we', 'our', 'us') respects the privacy rights of its online visitors ('you', 'your', 'yours') and recognize the importance of protecting the information collected about them. We provide this statement (the "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you. This Privacy Policy guides how we collect, store and use the information that you provide us with. By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern, in general, your use of the website maintained and operated by WeHeartPampas. (the "Site"). We will use your information only for the purposes set out below. Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the Site. Please exit the Site immediately if you do not accept this Privacy Policy or are accessing the Site in a country or other territory where use of the Site is not permitted. We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

LEGAL PURCHASE AGE

If you are under 18, we require that you inform a parent or guardian about WeHeartPampas’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before placing an order with WeHeartPampas. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Basically, if you’re under 18 years old, ask your parents or guardian before ordering please.

TYPE OF INFORMATION COLLECTED

The following information is provided by WeHeartPampas to enable our online visitors to be fully informed of our Privacy Policies. The Site collects certain information when you interact with the Site. For example, the Site may collect "Personal Information" which is data that can be used to identify an individual, as defined by applicable law. The Site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

Information that you provide by filling out forms on the Site. This includes information you provide when you order from the Site; subscribe to any services offered on the Site including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion sponsored by WeHeartPampas; complete a survey; or report a problem with the Site;

Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site;

Any information you may provide when you contact us or send us a correspondence;

Details of any transactions you carry out through the Site including the placement of any orders by you; and

Details of your visits to the Site including, but not limited to, your computer's IP address in order to provide us with information that helps us learn about your browser and operating system, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order. We do not view or save your credit card or debit card information.

Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Basically, we obtain some personal information from you for the purpose of your orders.

USE OF COOKIES ON OUR WEBSITE

In common with many websites, we use "cookies" to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Basically, we use “cookies” to make your online experience as best as possible. 

HOW PERSONAL INFORMATION MAY BE USED

WeHeartPampas may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you order from WeHeartPampas, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails from time-to-time we will use the information you provide to promote the products and services via email. We do collate information about site traffic, sales, wish list, and other commercial information but do not share this information with any third parties. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. 

In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:

Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;

Unaffiliated service providers with whom WeHeartPampas may subcontract, including website hosting companies, fulfillment companies and other third party service providers;

The prospective seller or buyer of WeHeartPampas’s business or assets, including where WeHeartPampas or substantially all of WeHeartPampas’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the WeHeartPampas Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of WeHeartPampas, our employees, agents, contractors, customers, the visitors of the Site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Basically, we use your personal information only for what is necessary and never share with those who shouldn’t see it.

SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CCPA

California law provides rights for California residents and obligations on Companies doing business or conducting business activities in California. This California Residents Privacy Policy incorporates the “Company’s”, WeHeartPampas. Privacy Policy, and any conflicting provisions shall be replaced with the terms in this California Residents Privacy Policy. This California Residents Privacy Policy shall apply to all residents of California whose personal information may be collected on this website (“Site”). The terms “Resident” and “Personal Information” shall maintain the same definitions as defined in California Civil Code Section 1798.140. 

Any Changes to this California Residents Privacy Policy will be made to this page. Please review this page each time you, the Consumer, visit the Site. This site uses cookies, which may be disabled in your web browser. The Sites honors do not track signals, but the functionality of the site may be limited. The Sites permits third parties to collect information about site visitors online activities across time and other websites.

California Law provides California Consumers with specific rights with regards to the collection, sale, and disclosure of their Personal Information, including the following:

the right to request that a business delete any personal information about the consumer which the business has collected from the consumer. However a business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information for the reasons provided under the California Civil Code Section 1798.105(d).

the right to request that a business that collects personal information about the consumer disclose to the consumer the following:

The categories of personal information it has collected about that consumer.

The categories of sources from which the personal information is collected.

The business or commercial purpose for collecting or selling personal information.

The categories of third parties with whom the business shares personal information;

The specific pieces of personal information it has collected about that consumer.

Consumers have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

The categories of personal information that the business collected about the consumer.

The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.

The categories of personal information that the business disclosed about the consumer for a business purpose.

A consumer shall have the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information or to “Opt-out” of the sale of the Consumers information

The right not to be discriminated against because the consumer exercised any of the consumer’s rights under the CCPA. 1798.125.

To make the above mentioned personal information requests (“Personal Information Requests”), please email us hello@weheartpampas.com and inform the Company that you would like to make a Personal Information Request. Please note: A Consumer may only make a Personal Information Request twice within a 12 month period. The Company will need to collect information from the Consumer in order to verify the Consumer’s identity and conduct the Personal Information Requests. The Company will respond within 45 days of receiving Personal Information Requests.

Please be advised that the Company collects the following types of information about Consumers 

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, or other similar identifiers.

Any categories of personal information described in subdivision (e) of California Civil Code Section 1798.80.

Protected legal classifications

Commercial information 

Internet or other electronic network activity information

Geolocation data.

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Please be advised that the Company collects Personal Information from the following sources: 

Information provided by the Consumer

Social Media

Financial transactions

Joint marketing partners

Cookies

Consumers’ activities on our Site

Please be advised that the Company collects and may use your Personal Information for the following business purposes:

Auditing (advertising analytics, auditing legal and regulatory compliance, etc.) 

Security (Detecting security breaches, protecting against fraud and malicious activity, taking action against wrongdoers, etc.)

Debugging (identifying and fixing technical errors, etc.)

Short-term Uses (Contextual ad customization that does not involve or contribute to profiling, etc.)

Performing Services (account maintenance, customer service, processing transactions, marketing, etc.)

Internal Research (development or demonstrating technology)

Testing or Improvement (of services, devices, etc.)

Please also be advised that the Company does not sell personal information.

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by the Company to third parties for the third parties’ direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), the Company does not share Consumers’ personal information with outside parties for the outside parties’ direct marketing uses unless a Consumer elects that we do so. To make such a request, please send an email to hello@weheartpampas.com.

If you are a California resident under the age of 18, and a user of any Site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to hello@weheartpampas.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

 

FACEBOOK

This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

CONSENT 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

You are solely responsible for any User Content that you submit. You are legally liable for the User Content that you submit including, for example, material protected by copyright, trademark, patent or trade secret law or other proprietary rights laws without permission of the author or owner or subject featured in such submission, or defamatory comments.

You grant to WeHeartPampas the worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your uploaded User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on its webpages, social media pages operated by the Licensed Parties, promotional e-mails and advertisements, and in other marketing, promotional and advertising initiatives, in any media now or hereafter known.

You hereby represent and warrant that (i) you own all rights in and to your User Content, (ii) if the User Content is subject to third party proprietary rights, you have all necessary licenses, rights, consents, and permissions to publish the User Content you submit and to grant the rights granted herein, including permission from all person(s) appearing in your User Content; (iii) you are not a minor, (iv) you are legally entitled to post the User Content, and the Licensed Parties’ use of your User Content as described herein will not violate the rights, including but not limited to copyright, trademark, privacy, publicity or other proprietary rights, of any third party or any law, and (v) the User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive. You hereby release, discharge and agree to hold the Licensed Parties, and any person acting on their behalf, harmless from any liability related in any way to the Licensed Parties’ use of your User Content.

The User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Licensed Parties’ respective privacy policies. By using the Services, you are consenting to WeHeartPampas’s collection of any personal information you provide for the WeHeartPampas’s use and disclosure in connection with the use of your User Content as described herein. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Services or otherwise provide WeHeartPampas with personal information by contacting hello@weheartpampas.com. Your personal information may be transferred to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on WeHeartPampass behalf. By using the Services or otherwise providing WeHeartPampas with personal information, you agree to such collection, use, disclosure, transfer and processing of your information in accordance with the terms of these Terms, the Privacy Policy and applicable data protection laws and regulations.

WeHeartPampas reserves the right to remove any User Content from the Site, the Brand properties and the Services at any time, for any reason. If you believe User Content residing on the Site or the Services infringes a copyright, please refer to our Copyright Policy below. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@weheartpampas.com

CHANGES TO THIS PRIVACY POLICY

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

By visiting this Site, you are consenting and accepting the practices described in this Privacy Policy and our Terms of Use. If you require further information about our Privacy Policy please go to the Contact Us section of the web site and send an email to hello@weheartpampas.com.

Basically, by using our site, you agree to the terms on this page. Reach our team at hello@weheartpampas.com with any questions!